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Return Policy – PackNShip Miramar

Thank you for shopping with us! We value your satisfaction and want to ensure you are happy with your purchase.

📦 Returns & Exchanges

Because many of our products are custom-made or personalized, we do not accept returns or exchanges unless the item is damaged or defective.

If your item arrived damaged or there was an error in your order (such as the wrong product or print), please contact us within 7 days of delivery at:

📧 info@packshipworld.com
📞 954-374-4500

Please include:

• Your order number

• A photo of the product and packaging

• A brief description of the issue

We’ll work with you to resolve the problem as quickly as possible — either through a replacement or partial refund.

✅ Non-Personalized Products

For items that are not personalized, returns may be accepted within 14 days of delivery, as long as:

• The item is unused and in original packaging

• You cover return shipping costs

A refund will be issued once the item is received and inspected.

🚫 Non-Returnable Items

• Personalized or custom-made items

• Items on sale or promotional discounts

🔁 Order Changes or Cancellations

If you need to cancel or modify an order, please contact us within 12 hours of placing it. Once production begins, changes may not be possible.

Let us know if you have any questions — we're always here to help! 💙

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